New social marketing interest group is launched.

Posted in Careers, Research by Stephanie
Mar 26 2010
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The latest Shape the Agenda paper on social marketing

Have you seen details of the new Social Marketing Interest Group? The Chartered Institute of Marketing have set up this new group to promote the growing relevance of social marketing in society. Don’t get confused – social marketing doesn’t mean blogging. It means marketing issues that are important for the social good. This group’s already been a big hit with many members joining up, and sparking interest in online marketing news forums.

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Tagged as: Campaigns, Careers, Research, Social marketing

Business knows it needs to use social media – it doesn’t yet know how

Posted in Careers, Research, Twitter by Stephanie
Mar 08 2010
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Going by the results of a recent B2B study, businesses are beginning to understand the power of social marketing. Facebook, Twitter, LinkedIn and many other blogging forums are used by business to tune in to what customers are saying about their products. The study revealed that although 63% of marketers find social marketing of interest, they don’t fully understand how it could help their business, so don’t have a social media strategy in place.
 
Examples in the press have shown that some businesses such as restaurants are using Twitter. If there have been complaints ‘tweeted’, they can quickly contact that individual and try and correct the problem. This is a direct way to interact with customers and may help to retain customers that would otherwise have been lost.
 
It’s difficult to think of a faster way to hear about what your customers are saying than via Twitter, blogs and online forums. So, is your company embracing social media? It’s important that it does – going by this study it’s not a fad it’s here to stay. Does your company have a social media strategy? Register your comments to let us know.
 
 

 

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Tagged as: Careers, Research, Twitter

Marketing Trends Survey Autumn 2009

Posted in Research by CIM GLR
Oct 23 2009
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Don’t forget to take part in The Institute’s Marketing Trends Survey.  T he study is being undertaken amongst The Institute’s UK members and other professional marketers, and covers a number of issues, including the current economic climate, the impact of the recession, views on the Government’s engagement with businesses and how marketing spend is changing.

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Tagged as: Business, Research