November 16, 2011
I recently had the pleasure of speaking to a meeting of the London region of the CIM, sharing the platform with Anthony Thomson, chairman of Metro Bank. My theme for the evening was marketing’s readiness to lead change and develop powerful customer experiences. After 8 years as CMO of Hilton International, striving to transform that [...]
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November 4, 2011
Paid, Earned and Owned I remember the days when media planning was relatively simple. Press, outdoor, radio, TV and other Above-The-Line media would dominate any marketing communications plan with a bit of PR thrown in for good measure. Today’s marketer now has to struggle with a plethora of digital channels as well so it has [...]
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A word from Phil Preston
Can you feel the love? I’ve been feeling a lot of love just lately – for some of the fantastic ‘social marketing’ being accomplished in both the public and private sectors. Corporate Social Responsibility, or CSR to its friends, has been the subject of two recent CIM conferences, the first put together by the Finance [...]